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TERM:2021-22 Winter
COURSE NUMBER: BUSI 345
COURSE TITLE: Cross-cultural and Diversity Management
NAME OF INSTRUCTOR: Dr Daniel Kim
CREDIT WEIGHT AND WEEKLY TIME DISTRIBUTION: credits 3 (hrs lect 3 - hrs sem 0 - hrs lab 0)
COURSE DESCRIPTION: As the network of globalized operations expand and the diversity in workplaces increases, individuals will need to become more culturally competent and responsive in order to effectively address issues, challenges, and opportunities that arise. This course will explore the implications of culture and diversity on managerial and leadership approaches, business practices, communication and interpersonal relations, organizational and individual performances as well as overall workforce management - in both international and domestic settings

Prerequisites: One of BUSI 200, THEO 250, ENGL 214, EDUC 251, PHIL 230, POLI 205, or SOCI 200
REQUIRED TEXTS: Helen Deresky, International Management: Managing Across Borders and Cultures, Text and Cases. 9th edition ISBN: 9780134376042, Mandatory, Essential to Pass the Course
MARK DISTRIBUTION IN PERCENT:
Individual Assignments10%
Group Assignments20%
Midterm 130%
Midterm 230%
Participation10%
100%
COURSE OBJECTIVES:
  • To understand the current and future global business environment, from global and national perspective
  • To recognize the new competencies required in the 21st century global business environment and understand what it will take to master them
  • To initiate a framework for a strategic plan to incorporate key elements of the international business process
  • Analyze issues related to expatriation, performance management, knowledge management and change management
  • Explain the employee relations aspects of managing across national boundaries and determine varying career and management development patterns
COURSE OUTLINE:
  • Course Overview
  • Assessing International Business Environment : Political, Economic,Legal, Technology
  • Developing a Global Management Cadre
  • Managing Interdependence: Social Responsibility, Ethics, Sustainability
  • Understanding Dimensions of Culture
  • Communicating Across Cultures
  • Cross-Cultural Motivation and Leadership
  • Team Project 1 Presentations
  • Cross-Cultural Negotiation and Decision Making
  • Formulating Strategy and Managing Competitiveness
  • Implementing Strategy: Strategic Alliances; Small Businesses; Emerging Economy Firms
  • Organization Structure and Control Systems or The 36 Stratagems
  • Current Issues in Cross-cultural Management
  • Team Presentations (2nd) and discussions


Required texts, assignments, and grade distributions may vary from one offering of this course to the next. Please consult the course instructor for up to date details.

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