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COURSE NUMBER: BUSI 399
COURSE TITLE: Special Topics in Business - 2016/17 Winter: CHE Exchange
NAME OF INSTRUCTOR: Ryan Young (in partnership with CHE in Holland)
CREDIT WEIGHT AND WEEKLY TIME DISTRIBUTION: credits 3(hrs lect 3 - hrs sem 0 - hrs lab 0)
COURSE DESCRIPTION: A course on a topic of figure of special interest to a member of the business faculty and offered on a non-recurring basis.

Prerequisites: Consent of the instructor

2016/17 Winter

As the network of globalized operations expand and the diversity in workplaces increases, individuals will need to become more culturally competent and responsive in order to effectively address issues, challenges, and opportunities that arise. This course will explore the implications of culture and diversity on managerial and leadership approaches, business practices, communication and interpersonal relations, organizational and individual performances as well as overall workforce management - in both international and domestic settings.
REQUIRED TEXTS:
  1. Riding The Waves Of Culture, Fons Trompenaars & Charles Hampden-Turner, Nicholas Brealey International; 3rd Revised edition;
  2. Review http://movetonetherlands.com/Holland_books.html to find some interesting books
  3. If you never enjoyed an introduction into different ethical theories, please study the essentials on Deontology, Virtue Ethics, Utilitarianism and Relational Ethics (Levinas).
  4. Make a start with considering some options for your essay about European Culture. It is probably a good idea to preselect three interesting subjects
MARK DISTRIBUTION IN PERCENT: This course is in conjunction with several other universities. The current understanding is that it is a
pass/fail class. This might change prior to the start of the class once an agreement has been established
with the partner schools.
COURSE OBJECTIVES: As the network of globalized operations expands and the diversity in workplaces increases, managers will need to become more culturally competent and responsive in order to effectively address issues, challenges, and opportunities that arise. This course will explore the implications of culture on managerial and leadership approaches, business practices, ethics, communication and interpersonal relations, organizational and individual performances as well as on human resource management dimensions, in both international and domestic settings.

The objectives of this course are to:
  • Increase students’ awareness of and sensitivity to cross-cultural issues.
  • Establish a cognitive framework to analyze and appreciate the impact of culture on managerial behaviour and business practices.
  • Develop the necessary savvy and skills to effectively communicate, interact, and operate within the cultures of key countries.
  • Generate a greater understanding of issues and challenges related to international management and global human resource management.
  • Enhance students’ insight and ability to respond to diversity-related issues within our own communities and workplaces
COURSE OUTLINE: First week - Profession & Ethics
  • Jan 7
    • Arrival in Amsterdam, between 10:00 and 11:00 AM at Dwaze Zaken (also called the Samaritans Inn), Samaritans Inn is YWAM Amsterdam’s most visible facility due to its high-traffic location opposite the main entrance of Amsterdam Central Train Station and its lightened signs reading ‘Jesus Loves You’. Address: Prins Hendrikkade 50 Meeting with Jan Lok of CHE (cell phone 0031629534948)
    • After a good cup of coffee (welcome to the Netherlands), we will head for our newhotel, Multatuli, a walk of just five minutes.
    • Dropping your luggage at Multatuli hotel.Walking tour (dealing with jet lags by extensive use of your jet legs ;-)
      • - Dutch fast food lunch (somewhere on the streets)
      • - Differences between a coffee shops and a place to taste coffee
      • - The quietness of the Begijnhof
      • - Using a ferry to visit the EYE (where we will buy museum cards at €60 to give you free entrance to almost all museums and exhibitions in the Netherlands)
      • - A canal bout tour (the best way Amsterdam presents itself to visitors) a small waking tour through the doubtful parts of the Center with some attention to several(Christian) NGO's in the Red Light District
    • A simple dinner provided by CHE in one of the 1900 restaurants
    • Evening off (recovering from a jet lag)
  • Jan 8
    • Leaving the hotel around 9:00 AM for a trip by metro to the 10:00 AM Service of Hillsong Amsterdam in het Tropentheater
    • Q&A with Petra Schoen, colleague at CHE and member of the Hillsong Leadership Team
    • Time off in the afternoon and evening. Major chance to visit one of the great Amsterdam museums (suggestion: Rijksmuseum or Van Gogh Museum, free entrance, using your museum card).
    • Another suggestion: take Tram 2 as touristic attraction
    • Lunch and dinner at your own expenses
  • Jan 9
    • Leaving in the morning for Ede, by train (Train leaves from Amsterdam Centraal at 9:55, track 4a - arrival in Ede-Wageningen at 10:47)
    • Walking to CHE (15 minutes - luggage by car)
    • Lunch provided at CHE.
    • Handing over your main transport system for 12 days: a rented bicycle
    • Introductory lecture about the Dutch culture and the program of the two weeks (Room S0.060)
    • Tour around the University (it can be done in 15 minutes ;-))
    • Meeting with your host where you will stay for one or two weeks
  • Jan 10
    • Morning: Start of four day course in Profession and Ethics (8:45 AM, class room S1.050)
    • You have to develop (within a cross cultural project group) a movie clip about a challenging moral dilemma in a professional context
    • Afternoon: Visit to Holland Open Air Museum in Arnhem.
    • Leave at 12:30 at main entrance CHE
  • Jan 11
    • Morning: working in project groups (organized by the students)
    • Afternoon: company visit to Permar. 15 minutes walking. Start at 12:30 at main entrance CHE
    • Followed by debriefing at CHE (in room S 1.019 until 16:00) with a challenging assignment: describe as specific as possible what you want to learn about
      • - living in another culture
      • - Christianity abroad
      • - Europe
      • - yourself
    • So: define your personal learning objective; share it and ask support from the rest of the international students.
  • Jan 12
    • Working in project groups. Finalizing the movie clip.
    • Important: make specific arrangements about times and locations for collaboration
    • Optional: a trip to Utrecht in the afternoon / evening (arrangements have to be made by the students themselves)
  • Jan 13
    • Morning: sleeping in ;-)
    • Afternoon: Presentation of the videos. See Grading Scheme for some relevant information.
    • Start at 13:30 in room S1.050. After several rounds the winners will be honored around 16:00
Second Week - European Culture and the Global Crises
  • Jan 14
    • A day at the waves. A trip (by bus & car) to the magnificent province of Zeeland, where there is a continuous struggle with the sea
    • We leave at 9:00 AM from the main entrance at the CHE, which is closed on a Saturday (park bicycles outside bicycle park and connect them with your chain locks)
  • Jan 15
    • We will organize two trips but you are also free to join your hosts on their Sunday program (please communicate this the latest on Thursday January 11 to Jan)
    • Morning: visit (by bicycle, leaving at 9:45 from main entrance CHE) to the International Church Fellowship of Wageningen
    • Afternoon: visit to the Kroller Muller Museum in Ede with plenty van Goghs and other impressionists
  • Jan 16
    • Morning: debriefing and specifying personal learning goals
    • Lectures about Europe (History, The System, current problems)
    • Exploring a subject for a small research process in pairs (to be executed in Brussels on Wednesday)
  • Jan 17
    • Travelling to Brussels (Belgium) by bus
    • Visiting main spots of the European Union, including a tour around the European Parliament (starts 12:45)
    • Exploring the center of Brussels (Dinner at your own expenses)
  • Jan 18
    • Interviewing people on the streets of Brussels (in the center) about a current challenge within Europe
    • Some time for shopping
    • 15:00 -> going 'home' to Ede (arrival around 18:30)
  • Jan 19
    • Morning: Leaving for Rotterdam
    • Visiting one or two Christian NGO's, dealing with 'city problems'
    • Some touristic elements in Rotterdam
    • Dinner at your own expenses
  • Jan 20
    • Morning: preparing for sharing the learning outcomes of the two weeks
    • Afternoon: Sharing the learning outcomes and the results of the street interviews
    • Evening: farewell party
  • Jan 21
    • The end ;-( of the organized part op the trip
    • Some group members will leave for Amsterdam, accompanied by a Dutch student (Klaas Pieter Maas)
    • All activities from now on at your own expenses


Required texts, assignments, and grade distributions may vary from one offering of this course to the next. Please consult the course instructor for up to date details.

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